FAQ

About Your Order

How do I place an order?

Placing an order is easy – to get started, all you have to do is click on “Order Your Content”, select what kind of content you need written, and put in the details of your order. You also need to log in; if you don’t have an account, you can write in your e-mail and name, and we will create an account for you. If you need to attach a file, you can do so before you review and then complete the checkout. 

How can I pay for my order?

Your account page will provide the option to go to checkout and pay for your order through your bank account, or, alternatively, using either credit or debit cards, or PayPal, in order to ensure a secure payment. 

When do you get started on my order?

We assign a writer, and they begin working a few hours after we receive your order. 

What happens if I need to change something after I placed my order?

That is possible, and you have three days to ask for changes, additions, etc. You can find more details in our comprehensive revision policy. It does not include complete re-writes.

About Our Writers

How do you assign a writer to my project?

We have a large team of professional and talented writers with varying degrees of experience and different expertise. We aim to be able to cover any subject, of any level of difficulty. Thus, the writer who will be assigned to your project will be the one who is most suitable to your specific needs and exhibits the appropriate knowledge, skill, experience, understanding of the subject, etc. 

What if I want to get in touch with my assigned writer?

You have the possibility to talk to your writer. You can do so through your personal account page, and we encourage you to contact them at any moment in order to provide input, signal changes you want to be made, add information, ask questions, etc. That ensures the quality and your satisfaction with the final product. 

Can I request the same writer for all my orders?

Yes, if you prefer a certain writer, we can assign them to all your projects. If, however, that specific writer is already assigned to another project and has other commitments, that will take precedence, so take availability into account.

Do you have writers for all levels of study and different fields?

Of course! We want our clients only to receive the best and for our work to be of the highest quality possible. That is why our team of writers comes with varying degrees of experience in different fields. Look no further than ExpertPaperHelp.com for impeccable services.

About the Guarantees We Offer

What if I’m not satisfied with the work you do?

If the project is not what you had envisioned, all you have to do is contact us and give us the details. Your original writer – or a new one, if you wish – will be able to revise the work according to your specifications or re-write it to your satisfaction. Check our revision policy for more information.

I’m worried about meeting the deadline; can you ensure you will?

All orders that are placed correctly are completed on time, within the deadline, without exceptions. However, it is possible for the deadline to be missed if we do not have the appropriate contact information to reach you and deliver the work. Please be mindful of that when giving us your details.

About Plagiarism

Is your writing original? How do you make sure it’s not plagiarized?

We guarantee that our writing is 100% original, and every assignment is unique. For extra assurance, we use plagiarism software like Copyscape. 

About Resumes and CVs

Are CVs and resumes written by different writers?

Yes, all CVs and resumes are created by writers especially qualified. Depending on what you need, your project will be assigned to a writer who has the right skills in writing resumes for that particular field and level of experience. We will choose a writer who can best highlight your attributes and put you in the most flattering light.

About Business Writing and Copywriting

Do you have writers for web-based content?

Yes, ExpertPaperHelp.com offers copywriting services, and our writers have experience in creating content for websites, articles, etc. Depending on the subject, an academic writer may be assigned or consulted. 

Can my assigned writers post to my blog?

Yes, our writers have experience with platforms like Tumblr, WordPress, or Blogger and are able to post directly to your blog. The work will appear under your name. 

What about copyright? Do I hold the copyright content or do you?

All the writing we do and the content we create for you is yours. The copyright content belongs to you as soon as you are satisfied with the final draft. This includes the content on your blog, which will be posted in your name.

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